In order to better serve our clients and patients, we offer telemedicine appointments. You can connect with the same doctors you know and trust; from the comfort of your home through your smartphone.

What does this mean for you?

Nothing changes at the hospital at all. We’d love to continue to see you and your pet in person, and please remember to be sure to always call in case of emergency.

Download the App!

App Store

You will need to download the TeleTails mobile app for Android or Apple and enter our code: SVA

Once you’ve registered you can request a telemedicine appointment with one of our doctors. We will have a doctor available for appointments Monday through Friday from 2:30 PM to 4:30 PM. Once you request an appointment, you will be contacted via email to confirm eligibility and schedule.

Some important details:
● TeleTails connects you with one of our Seattle Veterinary Associates doctors.
● You will not be talking to a third-party veterinarian.
Consultations will cost $60
● Not all ailments are good fits for telemedicine. We will be up-front with you and conservative as always.

Please note, TeleTails is meant to supplement, and not replace, your pet’s office visits. Any in-person follow up will be billed separately. Currently, only clients with smartphones will be able to utilize this service.

We only offer telehealth services to patients with whom we have an active, existing relationship.

Below are examples of ailments which are often fits for digital care, but please remember that this list does not guarantee your pet will not have to come into the hospital for additional tests/an in-person exam.
● Allergies
● Coughing, Sneezing, URI signs
● Dermatology
● Diabetic Care and Management
● External parasites (fleas, ticks, mites, etc.)
● Gastrointestinal upsets, intestinal parasites
● Hospice care
● Lameness evaluations
● Limited mobility patients and clients