"My pets have come there over the years. It feels comforting to come there even when my pets have been quite ill. As a nurse, I know you have to take good care of yourselves to maintain your caring for pets and owners. Thank you."
"We completely trust Dr. Mortimer and drive from the south end of Seattle for his care."
"Very through exam and time spent explaining findings/ options etc."
"Service overall was excellent, from both the doctor and the staff."
"We've been working with the vets at Green Lake Animal for years now and have been happy with the level of care that was provided to our since passed cat and dog. We look forward to having Green LSake be our place to go for the health needs of our newest dog addition to the family!"
"Front desk staff are great, very friendly and helpful. The person who assisted me took the time to fax not one but two different claims to Trupanion and called me at home to follow up on paperwork. Dr. Mortimer is always wonderful to work with."
"I very much enjoyed the vet who did my pet's last exam. Very friendly and helpful."
"Very pleased with the care my pet received."
"The visit was great!"
"Dr Mortimer is the reason I keep bringing my cats to Green Lake Vet. There are also a couple of staff members (especially Larisa) who have excellent customer service skills. I appreciate the attention I and my cats receive and trust the care and advice offered."
"Dr Mortimer is always thorough and kind."
"Appreciated tech giving her name and the willingness of Jeb to explain pros and cons of options open to me."
"Everyone at Greenlake is so friendly and helpful. We really appreciate it."
"I have used Greenlake Animal Hospital for years I appreciate their care and friendly atmosphere for pets and humans. They suggest preventative care and timelines and I especially like that they are now open on weekends....I have had to go to emergency care on weekends in the past with heartbreaking results and I would have been more comfortable with my regular vet who I feel will give me gentle but frank advise - I would rather know my pet was dying and give them comfortable end-if-life care instead of having them in the hospital alone with strangers and drugs and machines...."
"You are the very, very best and there is no room for improvement!"
"Great experience—very friendly and helpful."
"Best, most friendly vet clinic I've ever been to!"
"You guys are very friendly and professional. We have always had good experiences bringing our pets to you."
"My German Shepherd is a rescue and not good with other animals. I deeply appreciate that the staff accommodate this, and are cheerful and helpful in sneaking us through a side door and avoiding confrontations or issues in the waiting room."
"Been bringing my dogs and cats to GLAH for 42 years, so I am pleased. Thank you, all"
"The desk staff is always expedient and helpful with a smile or kind word."
"We love coming here. Vets and techs are great, caring and knowledgeable."
"Dr Mortimer is thorough, knowledgable, gentle and compassionate - we totally appreciate his care and personal bedside manner. Thanks!"
"Wonderful customer service from start to end. You folks really listened to all of my kitty's symptoms and helped me understand what is going on in his body. I feel confident that he is receiving excellent medical care. I'm very anxious about his recent health problems, but I feel better knowing you folks are on the case. Also your staff totally gushed about how cute he is (which is a fact of nature) and it made me feel good about him even though his fur is falling out. Both the vet and the tech handled him really well through an uncomfortable exam. Thank you!"
"Everyone is wonderful, helpful and compassionate. Lucky me and my pets!"
"My pets and I have been customers for 16 yrs. I have consistently been impressed with the caliber of veterinarians I worked with, particularly Dr. Mortimer. The Vets and staff are always kind, accommodating and very understanding. Kudos to Becky especially."
"The vet and assistant answered all of my questions (I had many), and took extra time to explain things to me. They gave me good recommendations about my pet’s everyday health that was very helpful."
"We have no complaints; we love having you care for our cats."
"Open 7 days a week for pet care is the only option for us."
"We really like your office and staff."
"Sophie was very stressed when we arrived for her appointment and the vet tech and Dr. Mortimer were very gentle with her, and willing to wait until she calmed down to examine her. It made the experience much better.
"Great, gentle care for my pets. I appreciate the time given for annual exams and openness to many questions."
"I will continue to bring my pets to Green Lake Animal Hospital and work with Dr. Mortimer, as long as I continue to have my furry buddies..... which will be for my lifetime!"
"I love the fact that the staff knows me, remembers my pets names. Even when I run into them outside the clinic."
"It's obvious your staff loves pets. It's an enthusiastic environment!"
We were seen on time. The Tech was very gentle and handled our pup with care and was very courteous. Dr. came in within 5 minutes for the exam. He was like the tech. Gave the information in a way I could understand.
"I came to this office for a second opinion on something that has been ailing my dog for 2 months. I felt that I got the attention and answers I needed to make the right decision about next steps and treatment. Everyone I interacted with, from the front desk to the doctors were friendly, patient and understanding of our situation. I will definitely provide a positive referral for anyone looking for great animal care. Thank you!"
"Reception does such a good job juggling calls and clients and also paying nice attention to the animals. Always a pleasure to come to Green Lake Animal Hospital. And I fully trust the medical advice and guidance for my dog."
"You guys are great! I was glad to find a vet network that truly cares about my pets and their health. I like getting check-in calls to be sure my cat is healthy and to update me on his treatment."
"You folks are A-1, have been coming for about 20 years, 3 dogs, thumbs up."
"You guys are doing great! I love the personal attention all my pets get. It's great coming in and having people remember you and your pet! Lucy always feels like she's just getting to come play with friends, not having to go to the vet."
"I brought Jumper in for the first time, just to get a regular checkup. The staff at the front desk were very nice, our vet tech was great, and Dr. De was amazing! They were all very knowledgeable and friendly, and super helpful seeing as I didn't know some of the background on Jumpy since he had been a stray. That was another thing- everyone had thought he was a "she", so I asked Dr. De to check that, and sure enough, HE is a neutered male! Definitely had a laugh about that. The next day I got a voicemail recording Jumper's fecal sample (everything fine) and the woman was incredibly nice, and reiterated that if I have any questions whatsoever to make sure and give them a call. A great experience in all (probably not according to Jumpy, although he was on his best behavior and didn't bite or scratch, only gave a couple growls)- I highly recommend them to anyone looking for a vet in the Green Lake area!"
"We think the clinic is top-notch, both in terms of the interaction with the professional and of the service of the support staff. It seems apparent that everyone in the clinic likes animals, cares about them, and we're left with the impression that the advice we've been given has been appropriate--in fact, I'd go so far as to say, I wish I could get as good a care from physicians."
"Everything was great."
"Very professional and friendly."
"You all do a great job!"
"Reception was very friendly and helpful. Dr. Mortimer is always good to visit with."
"The Green Lake Animal Hospital staff were very welcoming and friendly and treated my dogs really well! The facility is also one of the cleanest vet offices I've ever been to. I would recommend them to anyone."
"I've been very happy with Dr. West and the rest of the staff. I really trust Dr. West's medical expertise and I feel like my cat has received excellent care from her."
"Nothing but good! Dr. Mortimer is the best, your staff is wonderful, and your facilities are great!"
"Excellent and caring staff."
"I had a lovely experience! I really appreciated that both the vet and her assistant asked so many questions and clearly listened to everything I had to say and ask about my cat."
"Kind and professional care on every visit."
"Great experience. Like the personal care and knowing the estimates before treatment or testing. Feel very confident in this clinic."
"We love the staff at Green Lake Animal Hospital!!"
"Ike doesn't really like going to the vet but I love it!"
“Thank you for caring for my pet, Winston! You guys did an excellent job listening to my concerns and giving him attention during an unfamiliar and scary time.”
"Everyone from the front desk person to the vet tech to the vet herself was incredible! Our dog was very happy :)"
“We came in for routine vaccinations and the visit was great. Really great front office staff too- so nice!”
"You are doing very well. Spike is always nervous to get in there (he is anxious to start), but the atmosphere is so great that by the end of the visit he is comfortable."
"I can't say enough wonderful things about Dr. West. She is dedicated and sincerely cares about the pets she treats and their parents. She's a compassionate veterinarian. She spends a great deal of time trying to resolve issues/find causes and answering all of my questions, which often are plentiful. I am very particular about who cares for my dogs, and Dr. West makes me feel good about to whom I am entrusting them."
"The doctors are exceptional! I’ve been taking my pets to Green Lake Animal Hospital for over 27 years."
"Dr. West is great! She remembered our last visit and followed up on all past issues."
"Dr. Mortimer and the Green Lake staff are fantastic. Not only do they provide excellent vet care, but they are very compassionate and kind. I am a very satisfied customer."
"The [receptionist] was welcoming and pleasant and ready for my appointment. The vet tech was extremely empathetic and good with my cat. She was very patient and shared all the information with me. The vet was prompt. All in all the appointment was efficient and prompt without feeling rushed."
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